These Terms of Service govern your access to and use of this website. The website and its services are provided by Dyale (“we,” “us,” or “our”). By using this site and any of its features, services, or content, you agree to be bound by these Terms, along with any additional terms or policies referenced through links on the site. If you do not agree, please do not continue using the website.
By visiting, browsing, or making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should refrain from using the website. We may update these terms from time to time, and you agree to be bound by the most current version upon accessing the website.
We reserve the right to change, modify, or update these Terms of Service at any time without prior notice. All changes will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed of any updates.
You are responsible for ensuring that your use of the website is compliant with applicable laws and regulations. You agree not to use the site for any unlawful or prohibited purposes, including violating intellectual property rights, spreading harmful content, or engaging in fraud.
All content on this website, including but not limited to logos, images, videos, text, and trademarks, is owned by Dyale or its licensors and is protected by intellectual property laws. You may not copy, distribute, or use any content from the site without prior written permission.
The use of any content from this site for training, developing, or deploying artificial intelligence (AI) or machine learning technologies is strictly prohibited.
Your use of the website is also governed by our Privacy Policy. It explains how we collect, use, and protect your personal information when you use the site.
We accept payment through a variety of methods as outlined during checkout. By making a purchase, you agree to provide accurate and complete payment information. All transactions are subject to verification.
We may offer various shipping options, and delivery times may vary depending on your location and selected shipping method. Please refer to our Shipping Policy for more details. We are not responsible for delays or issues caused by shipping carriers.
We consider all sales final. However, if a product is returned to us in its original condition, you may be eligible for a refund of the product price. Please note that transaction fees are non-refundable, and shipping fees are non-refundable once the order has been shipped.
Please ensure your shipping address is correct before placing an order. If you realize you’ve entered an incorrect address, contact us immediately with your full name, order number, and the correct address. If the change incurs additional shipping fees, you will be responsible for covering them before we can ship the package.
Once an order has been processed and shipped, we are unable to modify the shipping address. If the package is returned to us due to address issues, you may choose to have it resent by paying a new shipping fee based on the corrected destination.
We are not responsible for packages that are lost, stolen, or damaged in transit. Additionally, if the customer provides an incorrect or incomplete address, we are not responsible for packages delivered to the wrong location. If your package arrives damaged or is lost, please contact the shipping provider directly to file a claim.
We ensure that all products are in proper condition before packaging. However, please note:
– Colors may appear slightly different due to lighting or screen settings.
– Measurements may vary slightly due to manual handling or production tolerance.
We also offer B-Grade products at a discounted price. These items may have minor defects such as scratches, slight bends, or print imperfections. By purchasing items from this category, you acknowledge and accept that the item may contain small manufacturing flaws. These imperfections are not valid reasons for return or refund.
If you need assistance with your order, please contact us at [email protected]
We reserve the right to cancel or refuse any order at our sole discretion. This may occur in situations including, but not limited to:
– The item ordered is out of stock and cannot be restocked within the next two shipping cycles.
– There is a error in pricing or product information.
– An automated system or technical malfunction caused inaccurate availability, pricing, or promotional data.
– The order violates our fair use policy or is flagged as potentially fraudulent.
In such cases, if payment has already been processed, a full refund will be issued to the original payment method.
In cases where we reasonably believe an order was placed through fraudulent means, system manipulation, or unauthorized interference with our website, we reserve the right to cancel the order. If payment has already been processed, a refund may be issued minus any non-recoverable processing or transaction fees, and we may pursue further action as necessary.
By using our website and services, you acknowledge and agree that certain functions of our store are supported by third-party providers, including but not limited to e-commerce platforms (such as WooCommerce), payment processors (such as PayPal and Stripe), mailing service providers (such ans Brevo), and shipping carriers. By placing an order or interacting with our site, you also agree to be bound by the applicable terms and conditions, privacy policies, and operational practices of these third-party providers. Please note that we are not responsible for the content, policies, or actions of these external services.
The website and all content, products, and services are provided “as is” without any warranties or guarantees, either express or implied. We do not guarantee that the site will be free from errors or interruptions or that any defects will be corrected.
You agree to indemnify and hold Dyale harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the site, your violation of these Terms of Service, or your infringement of any rights of another user or third party.
