At Dyale, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or make use of our services. By accessing or using our site, you agree to the collection and use of information in accordance with this policy.
When you visit our site, we collect various types of personal data, including:
– Personal Information: Your name, email address, shipping and billing address, phone number, and payment information.
– Device Information: This includes details about your device, browser, IP address, and cookies, which help us improve your user experience.
– Usage Information: We track actions such as the pages you visit, the products you view, and the way you interact with our website.
The information we collect is used to provide, maintain, and improve our services. This includes:
– Processing and fulfilling your orders
– Communicating with you regarding your order or inquiries.
– Sending promotional content and marketing communications (only if you have opted in).
– Improving our website’s functionality and user experience.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver tailored content. You can manage your cookie preferences by adjusting the settings in your browser. However, please note that disabling cookies may affect some features of the website.
We use cookies to:
– Provide a smoother and more personalized browsing experience
– Analyze website traffic and user behavior to improve our site’s functionality and performance
– Remember your preferences and settings, such as language and region
– Enable secure areas of the website, such as logging in or completing purchases
– Display relevant advertisements based on your browsing activities and interests
Site Cookies:
In addition to the cookies we set, we also allow third-party services, such as analytics and advertising platforms, to set cookies on your device. These third parties use cookies to collect information about your online activities across different websites and apps. We use this information to improve our marketing efforts and understand how users interact with our site.
For example:
– Brevo: Used to analyze engagement, track user interactions and manage email communications.
– Cloudflare: Supports website security and performance. May set cookies to distinguish trusted traffic, optimize load times, and prevent malicious activity. These cookies are essential for site functionality.
– WooCommerce / CartFlows: These services use cookies to remember what’s in your shopping cart, track session data, and facilitate checkout functionality.
Managing Cookies:
You have control over how cookies are used on your device. Most browsers allow you to manage cookie preferences, including blocking or deleting cookies. However, please note that disabling certain cookies may affect your experience on our website and may limit the functionality of some features.
To manage your cookies you can adjust your browser settings to block or delete cookies. Most browsers allow you to accept or reject cookies, as well as clear your browsing data.
By continuing to browse our website, you consent to the use of cookies as described in this Privacy Policy. If you do not wish to accept cookies, you can adjust your browser settings to disable them. However, please be aware that some website features may not function properly without cookies.
We may share your personal data with third-party service providers who assist in processing payments, fulfilling orders, and providing customer service. These providers are contractually bound to use your information solely for the services requested and to safeguard your data in compliance with applicable laws.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with the services you have requested, to comply with legal obligations, and to resolve disputes.
Order-Related Data: Personal data related to purchases (e.g., contact details, shipping/billing addresses, payment data) is stored to support your order and any post-purchase service. If you wish to have your data deleted, please contact us.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage over the Internet can be guaranteed as 100% secure.
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.
