The next shipping date will be displayed in the notice at the top of the page. If you place your order up to one day before that date, it will be shipped in that cycle.
If you haven’t received an email confirming that your order has been shipped on the expected date, please check your spam or promotions folder. If you still don’t find it, feel free to contact me.
You should receive an email with your order details within a few minutes of your purchase. If you don’t see it, please check your spam or promotions folder. Moving the email to your main inbox or adding our contact will help avoid missing order information in the future.
If you notice any mistakes in your contact or shipping information, please contact me as soon as possible with your order details and the correct information. However, please be aware that once the package has been handed over to the postal service, I am unable to change the shipping details.
Due to shipping costs and other factors beyond my control, I’m currently unable to offer shipping to certain countries. I hope to be able to offer more shipping options in the future.
Shipping costs vary depending on the product type, quantity, and destination. The exact shipping fee will be calculated at checkout.
If your order is subject to customs fees according to your country’s regulations, it is your responsibility to complete the clearance process. The price of the products or shipping does not cover customs duties.
Once an order is processed and shipped, I can’t make changes to it. Please feel free to contact me before processing if you need to make adjustments.
If your order has tracking, you’ll receive an email with a link to track your package once it’s been handed over to the postal service. If you can’t find the email, check your spam or promotions folder. To avoid this in the future, you can move the email to your main inbox or add our contact to your list.
If your shipment is untracked, please allow a few days after the maximum delivery time has passed, check with your postal service, and see if someone in your household may have received the package. If it’s lost, unfortunately, there may not be much I can do, but I’ll do my best to help with the information you need.
If your order hasn’t arrived within the estimated timeframe, please check with your postal service or customs authority. Feel free to contact me, and I’ll assist you with reaching out to the shipping provider.
Once an order has been processed and shipped, we are unable to modify the shipping address. However, if the package is returned to us due to an incorrect address, you will have the option to pay a second shipping fee to have it sent to the correct address. The new shipping fee will be recalculated based on the updated address.
Unfortunately, I do not offer exchanges. Please review the product details carefully before placing your order.
If your product arrives damaged or defective, please reach out as soon as possible with photos of the item and packaging. I’ll guide you on the next steps, which may involve contacting the shipping carrier to resolve the issue.
For further information, please refer to the Shipping Policy
